Help Centre

Help Informations

What kind of help do you need?

illustration of a telephone

Need Urgent Help or Support?

If you are distressed or experiencing despair, try to speak to somebody now.

  • Is there a family member or a friend you could call?
  • Is there a neighbour or colleague who can help?
  • Call Samaritans on freephone 116 123. Samaritans are available 24/7. They provide emotional support by offering a confidential and non-judgemental listening service.

If you or anyone else is in immediate danger or harm, then please call the Police or Ambulance Service on 999.

Do you need medical or mental health help now?

If so, then it is crucial that you contact the right person - most likely your GP. They will help you to get specialist help. If your GP surgery is closed, their answerphone will direct you to the right place.

Call NHS 111 if you need medical help or advice that is not life-threatening.

You can also call your local Mental Health Crisis Line on 0300 222 0123, this is a 24hr Service that is available 7 days a week.

If you have urgent or immediate concerns about risk of harming yourself, visit your local Accident & Emergency department (A&E).

If you receive support from any NHS mental health services, please contact your care co-ordinator or a named professional involved in your care. If they are not available, ask to speak to a duty worker or duty manager.

Get 24 hour support

If no-one is available when you need help, or you'd like to speak to an impartial person in confidence, you can contact the Samaritans on 116 123 for round-the-clock support (free of charge from a landline or mobile). You can also contact them by email or letter.

You can also contact HELPLINE (Mental Health Matters) on 0800 107 0160 (this is a 24hr Service that is available 7 days a week).